FrontPorch Safety Suggestions
We want neighbors to be able to communicate with one another and interact in ways that will allow neighborhoods to become communities. Communities are filled with diversity as well as different kinds of neighbors. For example, you may have single family residences, apartments, condominiums, local business and service companies, and recreational activities or areas
Nothing is more important to us than your safety. We believe safety requires a coordinated effort from everyone—whether by reporting inappropriate behavior or making sure your account and passwords are secure. Staying safe online is a lot like staying safe offline. Whether you’re walking down the street or connecting with neighbors, it’s important to keep a few key safety precautions in mind.
We like to believe that overwhelming majority of your neighbors or members of the community are trustworthy. But to stay safe we need you to take responsibility for our own safety and have safe practices.
Here are some safety tips:
- Use the same common sense precautions online as you would offline.
- When meeting someone for the first time, please remember to:
- Insist on a public meeting place like a cafe.
- Do not meet in a secluded place, or invite strangers into your home.
- Be especially careful buying/selling high value items.
- Consider making high-value exchanges at your local police station.
- Tell a friend or family member where you're going.
- Take your cell phone along if you have one.
- Consider having a friend or family member accompany you.
- Trust your instincts.
- Do not post publically your schedule away from home or your children’s schedules.
- For example: You are going on vacation and want a neighbor to keep an eye on your house. You should not publicly post to the entire neighborhood that you are going on vacation and what dates. That is a message that is best communicated through email, phone or in person.
- Same is true for other things that disclose specifics when you may be away. Examples may be finding a baby sitter, pet sitter or services like house sitting or plant watering. You can post that you are looking for reliable resources but keep the facts of exactly when to personal follow up conversations rather than public posts.
- Get to know your neighbors but always use normal safety precautions.
- We use registration codes but do not require actual address verifications at this time. So it is up to you and your Neighborhood Specialist to report anyone that you suspect is using the system but is not a resident in your neighborhood so they can be removed.
- Children under 13 years of age are not eligible to participate in FrontPorch or have an account. Please ensure your children that are not eligible do not create accounts or use FrontPorch.
- We realize that strong relationships and bonds are formed in neighborhoods and families move but wish to stay in touch. Our kids grow up and move out of the neighborhood or leave temporarily for college. We encourage disenrollment when residents move and sometimes the Neighborhood Specialist may be aware and can assist in the removal but we do not guarantee that everyone is an active resident in the neighborhood at all times.
- Never share information on how to register in your neighborhood or give your registration code to anyone not residing in the neighborhood.
- You choose what information is shared so only share what you are comfortable with.
- You name will be in the Neighborhood Directory but you can elect to not share your address or phone number.
- Everyone should use their real name. If you know someone is not using their real name contact us.
- Report bullying, abusive, inappropriate and offensive behavior using Contact Us
- Protect your account and do not let others use your login or password
- Protect your password and change it periodically.
- Your website is securely encrypted using the HTTPS Internet protocol.
- Information shared will not show up in Google or other search engines with the exception of reviews you may give to business or service providers on Applause or if we open the MarketPlace to the public to help you sell your goods.
- FrontPorch never shares your personal information with third-party advertisers.
If you have a personal safety concern or wish to report a participant that may not belong on the site, Contact Us
Take an active role in you and your family’s personal safety, check out these resources.
Taking these simple precautions helps make FrontPorch safer for everyone.